Empty Depots and Delays :- 9/11/18

Empty Depots and Delays :- 9/11/18

Please refer to the below for an update on our containerised transport with an emphasis on current issues with de-hires across Auckland. Please read in depth to understand the delays our operation continues to face, and the positive and negative consequences the re-directions have had so far.

 

  • Turn Arounds at MT depots today (9.11)

MCP – Inwards capacity is still limited, containers can move in to MCP but are subject to manual overriding of the inwards bookings (typically a phone call to the depot) – Turn arounds 15 – 30 minutes

OCP / UCL – Inwards capacity is still limited, but inwards bookings can be made via phone to the depot – Turn arounds 15 – 30 minutes (getting the booking is the hard part)

HJP – Inwards capacity at standard functionality – access to depot today has been difficult due to increased traffic around Onehunga.

MBX – Inwards capacity at standard functionality – Turn arounds 30 – 45 minutes once inside – up to 45 minutes in queue

SCS – Inwards capacity at standard functionality – Turn arounds 30 – 45 minutes once inside – variable 30 – 45 minutes in queue

CRS – Inwards capacity at standard functionality – Turn arounds 45 – 60 minutes once inside – variable 30 – 60 minutes in queue

FCT – Servicing more trucks than standard but remains operational – 15 – 30 minutes once inside – queue times too variable to advise; best case non-existent, worst case 120+ minutes

 

  • Re-directions

MSK and HSUD 40’ reefers have a redirection in place to FCT – remaining units to go to HJP – SCS on the nightshift

 

CMA, ANL, APL units have re-directions in place across Auckland to cover 20’ and 40’ equipment – MBX and FCT typically

 

COSCO and OOCL have a redirection in place to FCT – Occasional issues encountered with acceptance but overall running smoothly

 

Hapag continue to store at either SCS or FCT – relatively unaffected

 

MSC containers have an overriding rule at OCP to be accepted provided road carriers call through to depot

 

ONE continue to store at MBX

 

  • Issues we currently face

Turnaround times – Turn arounds have been negatively affected this week. While they have improved today, we have a sizeable backlog to clear.

Depot acceptance – With re-directions in place de-hire information doesn’t always pull through. We are left to chase for acceptance and this adds administrative burden.

Excessive administration – We are often having to double handle acceptance with receiving depots to ensure trucks can proceed quickly and efficiently – some depots also require a phone call per container to create an inwards booking.

Falling short on de-hire KPI – With the extend delays our de-hire KPI has been revised as per previous notice from Carl.

 

  • Solutions in place

Proactive communication – We have been in touch with customers and lines extensively this week to extensively micromanage our container de-hires and have been able to utilise the extensive contingencies offered to us

Additional storage – We are continuing to offer to hub units at our facility for high traffic customers to ensure imports can flow

Empty evacuations – We have been in touch with all major lines and they have all confirmed mass evacuations are planned for MT units over the next two weeks

We are very grateful for the positive responses to our requests from both our customers and the shipping lines. The re-directions and upcoming evacs offer a glimmer of hope that we are no longer fighting an up-hill battle, however we won’t know if we’re through the thick of it until we can re-assess depot operations next week.

 

Thank you for your continued support and understanding.